Unfortunately, due to the nature of digital downloads, we cannot offer returns or exchanges after a product has been purchased. Since the files are immediately accessible, we are unable to verify whether they have been copied or shared.​ This policy allows our purchasing process to remain simple and free from third party license verification bloatware.

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However, we also want you to be satisfied with your purchase. If you encounter any technical errors within one of our audio packs such as missing effects, dropouts, silent files, or mislabeled files that are unknown to our team, please reach out to us. We will issue you a full refund for the product you bought, and provide you with a revised version.

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Lastly, we’re proud to offer top-notch, responsive customer support. If you have any questions or concerns that weren’t addressed in the outline above, reach out to us and we’ll be happy to help. Thank you for your understanding and support. We value your feedback and strive to continuously improve our products!